Assessment Resources Summary

Assessment Resources Summary

RTO No: 20829 CRICOS Provider Code: 02044E

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Assessment Resources Summary

Unit Details ICTICT511 – IT Strategy

This unit requires each student to undergo adequate practice and

preparation prior to undertaking the assessments in a

classroom/simulated environment.

Students are required to complete ALL summative assessments listed

below in order to be deemed “Competent” in this unit of competency



Written Questions

Assessment 1

Case Study

Assessment 2

Questions Assessment 3

Issue Date March 2018

Version 1.2.1


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Assessment Resource ICTICT511

Unit Summary

The unit objectives, prerequisites, co-requisites and other pertinent information about this unit is described at


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Assessment Resource ICTICT511

General Instructions for Students

As these are considered practical units to be conducted in a simulated environment, this may include

a closed meeting room, office, or even the classroom (if it represents a working office environment).

You trainer will act as an office supervisor and will provide all relevant information for an assessment.

• Answer all parts of the assessment • Type your answers (do not submit handwritten assessments) • Answer in your own words (do not copy slabs of text from sources) • Do not cheat. Anyone caught cheating will automatically be marked Not Satisfactory for this unit.

There are NO EXCEPTIONS to this rule.

In order to achieve competency, all assessment tasks must be completed to a Satisfactory standard


All references made to workplace and or employer, are directly related to the trainers and facilities at



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Assessment Resource ICTICT511

Assessment 1: Written Assessment

Student Name: ______________________________________________________________

Student ID No: ______________________________________________________________

Student Instructions:

• Your answers should be on a separate document using word processing software such as MS Word & or other software (hand written submissions are only acceptable with prior approval from your Trainer)

• Your document should be professionally formatted and include

o Your Name

o Your Student ID

o Unit Code

o Assessment Number (i.e. ICTICT511 Assessment 1)

• Please reference to each question number and retype each question with your answers

• This is an open book assessment, you must answer every question and provide enough information to demonstrate sufficient understanding of what has been asked to achieve competency. Please ask your Trainer/Assessor if you are unsure what is sufficient detail for an answer

• Ask your trainer/assessor if you do not understand a question. Whist your trainer/assessor cannot tell you the answer, he/she may be able to re-word the question for you or provide further assistance based on the Institute’s “Reasonable Adjustment Policy”

• Answers should be your own work, in your own words and not plagiarised, nor copied. However, if an answer is cut & pasted (such as a definition), then the source should be referenced


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Assessment Resource ICTICT511

Instructions to Students

Read the questions below and provide written answers (not longer than 300 words for each

answer) for each question. Type, do not handwrite, your answers.

1. identify and describe how methods of analysis and planning approaches, such as cost-benefit

analysis, and SWOT analysis, can be applied to technical problems and management


2. You are a network administrator in a company ABC. You have found out that the company is

running very old hardware, and is running an unsupported version of Windows (Windows Me)

on those computers. What would you advise them about the security implications of running

an unsupported version of Windows on their network?

3. You are a network administrator in company ABC. You are monitoring the disk spaced used

of the company servers. You find the total capacity available is 10TB, of which 8TB is

currently in use. Furthermore, you find that monthly space usage is increasing by 300GB on

average. What would you advise them about when they should upgrade their disk capacity

and why?

4. You are a network administrator in company ABC. The company has asked you to investigate

what operating systems are in use by the organisation, so they can forecast their future

licensing costs. What tool(s) could you use to gather information about what operating

systems are in use?

5. When using an analysis technique like SWOT (strengths, weaknesses, opportunities, threats)

Analysis, which factors apply (i) to the external environment; and (ii) the internal environment

of the company? Why do we need to look at both the external and internal environments when

doing strategic planning?

6. When attempting to identify technology and product directions for evaluating and forecasting

vendor and technology trends in IT, what are two factors that can influence the direction of

technological evolution?

7. You are a network administrator for Great Games (GG), a games company that runs its game

servers in the Google Cloud Platform. Currently GG runs a pool of 6 N1-Standard machines

running Windows 2012 in GCP, each of which is priced at $70 per month. GG budget is for

each 50 users per server, and as each user pays $5 per month to play, this gives GG a

healthy margin on their infrastructure costs i.e. 50 x 5 = $250 of income per server, giving GG

a margin of $180 per server per month. (Assume there are 300 users in total)


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Assessment Resource ICTICT511

GG knows from past experience that once games server CPU utilisation goes beyond 70%

per machine, the performance for games players will be unacceptable.

(i) What tool could you use under Windows 2012 to monitor CPU usage across all the six

games servers?

(ii) Having monitored CPU usage across all six servers, and found it to be on average

85%. How many N1 servers do you have to add to the pool to get utilisation down to

below 70%, and what will this do to the cost-efficiency (margin) GG has on each of its

deployed servers (you can assume that the number of users stays at 300)

Assessor Use Only

Assessor Comments

 Satisfactory (S)  Not Satisfactory (NS)

Assessor Signature: _______________________________ Date: _____________


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Assessment Resource ICTICT511

Assessment 2: Case Study

Instructions to Students This assessment task can be undertaken in groups of up to three students per group. You need to list your group members in the introduction to the report. You should use the provided report template to help you structure the report (see Learner Resources for the subject). Each student needs to attach a copy of the group report to their assessment summary when they hand in their tasks Read the scenario below and write a report that addresses the requirements listed at the end of the scenario

Scenario: You are the lead network administrator for XIT, a private college based in Australia. XIT

has recently decided to venture into the Chinese educational market, whereby Chinese students will

be able to enroll in courses that are delivered purely online, and thus will be able to complete the

courses without ever leaving China. XIT has been able to procure some ready-made courses from a

content provider, and your task is to design a network infrastructure that will both support the delivery

of those courses and fit the current business strategy of XIT.

XIT currently has an internal IT staff of 5 people, supporting an internal network of around 200

computers. IT staff are spending a lot of time fixing hardware, and patching operating systems, and

the CEO is keen to reduce some of these costs. The inhouse IT manager has advised the CEO that,

to support the proposed China business, the number of IT staff would have to be increased by three

people and the number of extra servers needed would be ten, based on an expected demand of 500

students initially (i.e. 50 students per server). The cost of this extra hardware and software has been

estimated by the IT Manager at $125,000 with the three extra staff also costing $75,000 per person.

The CEO of XIT is unsure as to whether XIT should invest a lot of money up front in expensive

network infrastructure, as the demand for courses from China is hard to predict. The CEO does not

want to invest in a lot of network infrastructure if the demand for the courses does not eventuate, so

he is interested in minimising his up-front investment costs. The CEO wants a solution that will

support 100 students initially, but is also a flexible solution that will ‘scale up’ as needed e.g. if many

more Chinese students enrol than expected, he wants to make sure he has a network infrastructure

that can support that. He also wants a solution that will minimise the demands on in-house IT support

staff, as he is not keen to add to the payroll unless absolutely necessary.

The CEO has asked you to come up with a plan for a cloud-based network infrastructure, that does

not involve a lot of upfront expenditure, and can ‘scale up’ if required, should the demand for courses

suddenly increase. He has heard about cloud computing, and a Google Cloud Platform (GCP)

salesman has convinced him that GCP is the cloud provider he should be using. The salesman has

also had a GCP technical architect prepare an initial design for the CEO about what GCP resources

would be needed to support an initial cloud deployment (to support 100 students). The learning

management system (LMS) that is being used by XIT has a feature where the average number of

users logged into each server is logged, and this can be monitored by the IT staff to see whether the

system needs to be scaled up or down to cope with student tload


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Assessment Resource ICTICT511

The CEO and the IT Manager have asked for a phased implementation of the project – an initial

deployment to support 100 students for the first month of operations, with an evaluation of both the

performance of the cloud-based system, the costs of the cloud-based system, and the case for an

expansion of the system to take place one month after the initial deployment (Pilot phase) . The

CEO would like the system to be ready to deploy by the start of the new financial year (July 1). If,

after the first month of operation, the business and the technology is performing as expected, a

second implementation phase (expansion phase) will be scheduled after that, where the solution will

be scaled up to 50 (or more servers)

Prepare a report for the CEO of XIT for an implementation of a cloud-based solution based on the

above scenario. Your report should address the following points:

1. Introduction. This should describe who prepared the report (i.e. members of your group), who

the report is for, and what the report is about (briefly)

2. Fit with business strategy. In this section, you should describe why a cloud-based solution is

a good fit for XIT business strategy; and the advantages (list at least two) and disadvantages

(list at least one) of cloud over an internal IT infrastructure in meeting the CEO’s goals

3. Evaluate the effects of the change. , Describe how supporting a cloud solution will be

different for XIT IT staff compared to current organisational processes. You should also

document the initial costing of the cloud based solution, based on the solution design

proposed by the GCP technical architect (see proposed GCP Design below), so this can be

forwarded to the IT Manager by the CEO to make the case for the cloud-based solution. (You

should compare the costs of the cloud versus the inhouse solution). You should also highlight

any other advantages/disadvantagesof the cloud solution for the IT department.

4. Develop action plans. Describe how you plan to implement the solution e.g. what are the

phases and goals of the project, the timelines, and what checks will be applied to each phase

for the approval of the CEO and the IT Manager. XIT has an organisational policy that requires

each phase of a project have a distinct goal, so make sure each phase of your project has a

clear goal that can be verified.

5. Monitoring resource usage and scaling up the solution. After one month, the log file

recording the average total number of users logged into the system for each week of the pilot

project reads as shown below in figure 1. Describe what this means for the number of servers

now needed, and recalculate the monthly cost for the cloud-based system (based on the extra

application servers and network egress traffic charges now needed)

Figure 1 Logging table

Week Average Number of users

1 75 2 121 3 207 4 211


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Assessment Resource ICTICT511

Assessor Use Only

Assessor Comments

 Satisfactory (S)  Not Satisfactory (NS)

Assessor Signature: _______________________________ Date: _____________


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Assessment Resource ICTICT511

Assessment 3: Questions

Instructions to students

This is an open book written assessment that will be delivered through Moodle, the VIT e-

learning platform. You need to logon to Moodle to complete the test. You can make multiple

attempts at the test. The test will be 15 questions long, and you need to get all questions

correct to be judged competent in this assessment task.

Note: Once you have got the required score, you need to take a screen print in Moodle

and include that screen print in your assessment as proof you completed the test

Assessor Use Only

Assessor Comments

 Satisfactory (S)  Not Satisfactory (NYS)

Assessor Signature: _______________________________ Date: _____________

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