Case III

Case III

• A police vehicle command and control system

It is a requirement of a police service that it respond as quickly as possible to reported incidents

and the objective of a command and control system is to ensure that incidents are logged and

routed to the most appropriate police vehicle. Factors which must be taken into account in

deciding which vehicle to send to which incident include:

1. The type of incident. Some incidents are more serious than others and require a more

urgent response. It is recommended that classes of response be identified and incidents

allocated to these classes.

2. The position of available vehicles. In general, the best strategy is to send the closest

vehicle to respond to an incident. Take into account that the position of vehicles may not

be known exactly and it may be necessary to send a message to vehicles to determine their

current position.

3. The type of vehicles available. Some incidents require a number of vehicles, others such as

traffic accidents, may require specialized vehicles and so on.

4. The location of the incident. In some areas, it may be unwise simply to respond to an

incident by sending a single vehicle. In other areas, a single vehicle or policeman may be

all that is needed to respond to the same type of incident.

5. The need to alert other emergency services such as fire and ambulance services. The

system should automatically alert these services if necessary.

6. The system should allow details of the reporter of incidents to be logged.


A system such as this one is open to almost indefinite expansion. For example, police

vehicles may include fax terminals so that written information may be faxed when a vehicle is

routed to an incident. A user interface for a system control room might be prototyped and so on.


Comments are closed.