Case Study I: A management conferencing system

Case Study I: A management conferencing system

Simple conferencing or bulletin board systems are now widely used but these usually have a character-based used interface (because they can be accessed via dial-up lines), a command language which is cryptic and text-only presentation. This project involves the building of a management conferencing system to be used by managers via their personal workstations. Multiple conferences should be supported.

This system is different from more general conferencing systems in a number of ways:

  1. The workstations all have bit-mapped graphic screens and are connected by a fast local area network.
  2. There is no need to support slow dial-up lines.
  3. The managers using the system require a very easy-to-use user interface.
  4. A text-based, command language interface is not acceptable.
  5. Mixed text and graphics should be supported.
  6. It should incorporate an electronic mail facility.
  7. The user community is a closed one.
  8. It is possible to incorporate knowledge of particular roles and individuals in the system which may lead to some individuals only being concerned with particular conferences.

 


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